Services

Services

Services

From discovery and UX to finished websites and applications.

I work directly with you and your team, whether you’re a client or agency looking to fill a UX and design role, or a small business figuring this out for the first time.

What I create.

What I create.

My work focuses on business goals, customer needs, and usability.

My work focuses on business goals, customer needs, and usability.

Websites that do more than look polished

From marketing sites to content-heavy platforms, I design and build websites that communicate clearly, scale over time, and support both users and internal teams. Information architecture, flow, and usability are at the core.

Websites that do more than look polished

From marketing sites to content-heavy platforms, I design and build websites that communicate clearly, scale over time, and support both users and internal teams. Information architecture, flow, and usability are at the core.

Websites that do more than look polished

From marketing sites to content-heavy platforms, I design and build websites that communicate clearly, scale over time, and support both users and internal teams. Information architecture, flow, and usability are at the core.

Complex web-based applications

I specialize in systems with real complexity that benefit from careful UX thinking. I help untangle workflows, define user roles, and design interfaces that reduce friction. A project requiring dashboards, forms and tables is music to my ears.

Complex web-based applications

I specialize in systems with real complexity that benefit from careful UX thinking. I help untangle workflows, define user roles, and design interfaces that reduce friction. A project requiring dashboards, forms and tables is music to my ears.

Complex web-based applications

I specialize in systems with real complexity that benefit from careful UX thinking. I help untangle workflows, define user roles, and design interfaces that reduce friction. A project requiring dashboards, forms and tables is music to my ears.

E-commerce sites

I design e-commerce experiences that balance your brand, customers and conversion. Stores are structured to be clear, easy to navigate, and straightforward to maintain over time. I often use Shopify and have been working with the platform since its first year.

E-commerce sites

I design e-commerce experiences that balance your brand, customers and conversion. Stores are structured to be clear, easy to navigate, and straightforward to maintain over time. I often use Shopify and have been working with the platform since its first year.

E-commerce sites

I design e-commerce experiences that balance your brand, customers and conversion. Stores are structured to be clear, easy to navigate, and straightforward to maintain over time. I often use Shopify and have been working with the platform since its first year.

iOS apps and product experiences

I design iOS applications with a strong emphasis on clear, usable interfaces. From early concepts to refined interaction design, I shape products that feel considered and intentional from day one.

iOS apps and product experiences

I design iOS applications with a strong emphasis on clear, usable interfaces. From early concepts to refined interaction design, I shape products that feel considered and intentional from day one.

iOS apps and product experiences

I design iOS applications with a strong emphasis on clear, usable interfaces. From early concepts to refined interaction design, I shape products that feel considered and intentional from day one.

Process

Process

A user-centered process that turns research and insight into clear decisions. I have a keen ability to take requirements and turn them into logical deliverables that anyone can follow, giving teams confidence before design and build.

A user-centered process that turns research and insight into clear decisions. I have a keen ability to take requirements and turn them into logical deliverables that anyone can follow, giving teams confidence before design and build.

Disovery

Disovery

Disovery

Understanding before design.

Good design doesn’t begin with screens. It begins with listening and research.

By gaining a deep understanding of user needs, motivations, and pain points, as well as a client's business objectives, I can design based on empathy. I often say "you don't know what you don't know", and discovery helps us find solutions to the problems you may not even know you had.

Customer & Stakeholder Interviews

Direct conversations with users helps me understand real needs and behaviors, grounding the work in real customer experiences rather than assumptions. Speaking with your team gives insight into business goals, constraints, and internal perspectives that shape smarter design decisions.

Customer & Stakeholder Interviews

Direct conversations with users helps me understand real needs and behaviors, grounding the work in real customer experiences rather than assumptions. Speaking with your team gives insight into business goals, constraints, and internal perspectives that shape smarter design decisions.

Customer & Stakeholder Interviews

Direct conversations with users helps me understand real needs and behaviors, grounding the work in real customer experiences rather than assumptions. Speaking with your team gives insight into business goals, constraints, and internal perspectives that shape smarter design decisions.

Competitive & Comparative Analysis

I review competitors and similar products to identify patterns, gaps, and opportunities so we’re informed by the landscape.

Competitive & Comparative Analysis

I review competitors and similar products to identify patterns, gaps, and opportunities so we’re informed by the landscape.

Competitive & Comparative Analysis

I review competitors and similar products to identify patterns, gaps, and opportunities so we’re informed by the landscape.

Analytics & Existing Data

When available, I review analytics and existing research to understand what’s actually happening today and where the biggest opportunities lie.

Analytics & Existing Data

When available, I review analytics and existing research to understand what’s actually happening today and where the biggest opportunities lie.

Analytics & Existing Data

When available, I review analytics and existing research to understand what’s actually happening today and where the biggest opportunities lie.

Define

Define

Define

A strong foundation.

Based on discovery, I hand-pick UX deliverables for each project that allow us to test assumptions, explore options, and establish direction early.

This work gives us solutions without guesswork. It ensures what I design is grounded in user needs, business realities and long-term flexibility.

Personas

I create audience models to keep real people at the center of decisions, without over-documenting or slowing momentum.

Personas

I create audience models to keep real people at the center of decisions, without over-documenting or slowing momentum.

Personas

I create audience models to keep real people at the center of decisions, without over-documenting or slowing momentum.

User Journeys

Journeys help us map real behavior across touchpoints, revealing gaps and opportunities before design begins.

User Journeys

Journeys help us map real behavior across touchpoints, revealing gaps and opportunities before design begins.

User Journeys

Journeys help us map real behavior across touchpoints, revealing gaps and opportunities before design begins.

Information architecture

Using flows and structural models, I translate requirements into logical structures, defining screens and navigation in a way that guides the entire project.

Information architecture

Using flows and structural models, I translate requirements into logical structures, defining screens and navigation in a way that guides the entire project.

Information architecture

Using flows and structural models, I translate requirements into logical structures, defining screens and navigation in a way that guides the entire project.

Design & Build

Design & Build

Design & Build

Bringing products to life.

With direction established and concepts tested, I design and build websites, applications and products with confidence.

This phase turns structure and insight into tangible work, balancing usability, visual clarity, and real-world constraints.

Wireframes & Prototype Testing

Wireframes and prototypes let us explore and test ideas, then refine direction before visual design or development.

Wireframes & Prototype Testing

Wireframes and prototypes let us explore and test ideas, then refine direction before visual design or development.

Wireframes & Prototype Testing

Wireframes and prototypes let us explore and test ideas, then refine direction before visual design or development.

Design systems & UI

Scalable visual systems, user interface patterns and polished design that ensures on-brand consistency and long-term flexibility.

Design systems & UI

Scalable visual systems, user interface patterns and polished design that ensures on-brand consistency and long-term flexibility.

Design systems & UI

Scalable visual systems, user interface patterns and polished design that ensures on-brand consistency and long-term flexibility.

Delivery

I build digital products, or collaborate closlely with development teams, to ensure the final product matches the intent of the UX and design. I can think in code because I've coded myself.

Delivery

I build digital products, or collaborate closlely with development teams, to ensure the final product matches the intent of the UX and design. I can think in code because I've coded myself.

Delivery

I build digital products, or collaborate closlely with development teams, to ensure the final product matches the intent of the UX and design. I can think in code because I've coded myself.

Consulting services

Consulting services

Consulting services

In addition to start-to-finish product design, I offer consulting in the following areas.

UX consulting and product guidance

Sometimes the need isn’t a full build, it’s organization and clarity. I provide UX consulting, audits, and strategic guidance for teams who need an experienced perspective, a second set of eyes, or help moving a stalled project forward. I can step in after a first version exists to refine, clarify, and improve.

UX consulting and product guidance

Sometimes the need isn’t a full build, it’s organization and clarity. I provide UX consulting, audits, and strategic guidance for teams who need an experienced perspective, a second set of eyes, or help moving a stalled project forward. I can step in after a first version exists to refine, clarify, and improve.

UX consulting and product guidance

Sometimes the need isn’t a full build, it’s organization and clarity. I provide UX consulting, audits, and strategic guidance for teams who need an experienced perspective, a second set of eyes, or help moving a stalled project forward. I can step in after a first version exists to refine, clarify, and improve.

AI workflow optimization

AI is only valuable when it fits naturally into how people already work, enhancing what we do while keeping the increasingly important human element. I help small businesses and entreprenuers identify meaningful opportunities for AI, then design workflows to take advantage of those technologies.

AI workflow optimization

AI is only valuable when it fits naturally into how people already work, enhancing what we do while keeping the increasingly important human element. I help small businesses and entreprenuers identify meaningful opportunities for AI, then design workflows to take advantage of those technologies.

AI workflow optimization

AI is only valuable when it fits naturally into how people already work, enhancing what we do while keeping the increasingly important human element. I help small businesses and entreprenuers identify meaningful opportunities for AI, then design workflows to take advantage of those technologies.

Eric Miller Design

Agency level experience, personally delivered.

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© 2026 Eric Miller Design, Inc. All rights reserved.

Eric Miller Design

Agency level experience, personally delivered.

Sign up for occassional studio updates

Have a project in mind?

© 2026 Eric Miller Design, Inc. All rights reserved.

Eric Miller Design

Agency level experience, personally delivered.

Sign up for occassional studio updates

Have a project in mind?

© 2026 Eric Miller Design, Inc. All rights reserved.