Apr 20, 2010

The Client is Always Right

This weekend, I’ll be heading to Baltimore to speak at (and attend) the city’s first design conference, A Day in the Life. My session, The Client is Always Right, is all about approaching clients in a professional manner and keeping your high level of design within the means of what a client is looking for. I’m excited to get a discussion going on this common topic of debate among designers.

I’ll be talking about specific scenarios along with big picture topics that all affect the results of your design conversations with clients. These include relationships, customer service, how to talk about design work, taking criticism, choosing clients and mistakes designers make.

Will you be there?

Say hi in the comments and I’ll see you there. Are you attending my session? Say hi and feel free to include a client situation you had no idea how to deal with! I’ll be tweeting from the event if you want to follow me.

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I’m looking forward to checking out MICA, meeting the other speakers and attendees, catching a session or two and doing a little exploring of the city.



1
Tomasz Banas
May 18, 2010 at 8:12 AM


Hi Eric,
Was your speech recorded so we can watch it online?


2
Eric Miller
May 18, 2010 at 8:46 AM


@Tomasz

Unfortunately it wasn’t recorded, but I am working on a version for the Day in the Life website. I’ll comment here when that’s up so you get the link.


3
Jay
May 25, 2010 at 2:32 PM


Would love to see the speech too Eric.


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